Mount Mercy University’s unique Health Care Navigation major will prepare you with professional skills in health care literacy, communication, clinical knowledge, and resource identification—all essential to supporting patients in today’s complex health care system.

Professional navigators are compassionate, caring, curious, and dedicated. Often engaged as an advocate and companion on the patient’s journey, the navigator may act as a detective to help find an acceptable solution, resource, or desired outcome.

Learn from the best in the health care industry. Our professional health care faculty are well-connected and recognized as the best in their field. Leaders in health care from local hospitals and agencies also serve as professors—bringing their real-world experience into the classroom.

Classes include:

  • Essentials and Practice in Health Care Navigation
  • Organization of Health Care Services
  • Spiritual and Cultural Perspectives in Health Care Management
  • Quality Patient/Resident Care
  • Medical Terminology
  • Health Care Law, Regulations and Compliance

Students should enjoy learning clinical concepts of health care and develop critical thinking skills in patient education.

Experience is essential. Through service and internship opportunities in local hospitals—like Mercy Medical Center and UnityPoint – St. Luke’s Hospital—or with community clinics, nursing homes, and insurance companies, you will work directly with a diverse population in the rapidly-changing health care arena. These experiences give students an advantage when finding careers in hospitals, non-profit organizations, outpatient facilities, nursing homes, alternative care delivery systems, medical office practices, and beyond.

Should I minor in Health Care Navigation? A graduate with a minor in Health Care Navigation enters the work force with a greater capability for case management, care coordination, and heath care leadership roles. This minor will also provide the foundation for non-clinical work in advocacy, supervision, management, and policy development.

What can I do with a Bachelor of Science in Health Care Navigation?

Health Care Navigators are in high demand in the current health care market. Upon graduation, you will be prepared to work in a variety of settings in the health care industry with unique academic expertise and experiential insights that will allow for significant contributions to health care and positive patient relationships and outcomes.

Careers may include Health Care Navigator, Patient Navigator, Financial Counselor, Patient Advocate, Volunteer Coordinator, or Health and Wellness Coordinator. Students also have the option to move on to graduate-level programs such as medical library science, health service, health care administration, or public health.

“Whether the goal is the best outcome from an episode of illness or identifying the greatest opportunity in wellness, navigation of the system based on the individual makes the goals possible, the understanding greater, and the desired outcomes more attainable.”

Mary Ann Hindman
Assistant Professor and Program Coordinator, Health Care Administration and Leadership

You should schedule a tour or apply today.