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Health Care Navigation

Employment Rate
Within 9 months after graduation
Of students to faculty
Prior to graduation

Finding solutions to support patients

Develop expertise in navigating all areas of healthcare service.

Mount Mercy University’s unique Health Care Navigation major will prepare you with professional skills in health care literacy, communication, clinical knowledge, and resource identification—all essential to supporting patients in today’s complex health care system.

Professional navigators are compassionate, caring, curious, and dedicated. Often engaged as an advocate and companion on the patient’s journey, the navigator may act as a detective to help find an acceptable solution, resource, or desired outcome.

Whether the goal is the best outcome from an episode of illness or identifying the greatest opportunity in wellness, navigation of the system based on the individual makes the goals possible.


Gain an advantage when finding careers.

Our professional health care faculty are well-connected and recognized as the best in their field. Leaders from local hospitals and agencies also serve as professors—bringing their real-world experience into the classroom.

Classes include:

  • Essentials and Practice in Health Care Navigation
  • Organization of Health Care Services
  • Spiritual and Cultural Perspectives in Health Care Management
  • Quality Patient/Resident Care
  • Medical Terminology
  • Health Care Law, Regulations and Compliance
  • Students should enjoy learning clinical concepts of health care and develop critical thinking skills in patient education.

See courses

What are the next steps?

Mount Mercy offers competitive tuition and generous scholarships.

We also encourage all students to apply for federal, state, and other kinds of financial assistance.

Learn more about:

We make it easy by accepting applications year-round! No deadline, no fee, no pressure.

  1. Create your application
  2. Apply under standard admissions criteria or go "test optional"
  3. Request official transcripts from all institutions previously attended. Mail to:

* Mount Mercy University Admissions
  1330 Elmhurst Drive NE
  Cedar Rapids, Iowa 52402

* If you are applying for an accelerated program, please mail to "Accelerated Programs"

For more detailed instructions on how to apply, see our Admissions page.

Careers in Health Care Navigation

Experience is essential.

Through service and internship opportunities in local hospitals, community clinics, nursing homes, community service agencies and insurance companies, you’ll work directly with a diverse population in the rapidly-changing healthcare arena.

These experiences give students an advantage when finding careers in hospitals, non-profit organizations, outpatient facilities, nursing homes, alternative care delivery systems, medical office practices, and beyond.

Health care navigators are in high demand in the current market. Upon graduation, you’ll be prepared to work in a variety of health care settings with unique academic expertise and experiential insights—allowing for significant contributions to health care and positive patient relationships and outcomes.

Careers may include:

  • Health care navigator 
  • Patient navigator 
  • Financial counselor 
  • Patient advocate 
  • Volunteer coordinator 
  • Health and wellness coordinator