Health Care Navigation


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Health Care Navigation

Develops expertise in navigating all areas of healthcare service.

Finding solutions to support patients

Mount Mercy University’s unique Health Care Navigation major will prepare you with professional skills in health care literacy, communication, clinical knowledge, and resource identification—all essential to supporting patients in today’s complex health care system.

Professional navigators are compassionate, caring, curious, and dedicated. Often engaged as an advocate and companion on the patient’s journey, the navigator may act as a detective to help find an acceptable solution, resource, or desired outcome.


Gain an advantage when finding careers.

Our professional health care faculty are well-connected and recognized as the best in their field. Leaders from local hospitals and agencies also serve as professors—bringing their real-world experience into the classroom.

Classes include:

  • Essentials and Practice in Health Care Navigation
  • Organization of Health Care Services
  • Spiritual and Cultural Perspectives in Health Care Management
  • Quality Patient/Resident Care
  • Medical Terminology
  • Health Care Law, Regulations and Compliance
  • Students should enjoy learning clinical concepts of health care and develop critical thinking skills in patient education.

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Whether the goal is the best outcome from an episode of illness or identifying the greatest opportunity in wellness, navigation of the system based on the individual makes the goals possible.

Mary Ann Hindman Grobstich
Assistant Professor and Program Coordinator, Health Care Administration, Navigation, and Leadership

Careers in Health Care Navigation

Experience is essential.

Through service and internship opportunities in local hospitals, community clinics, nursing homes, community service agencies and insurance companies, you’ll work directly with a diverse population in the rapidly-changing healthcare arena.

These experiences give students an advantage when finding careers in hospitals, non-profit organizations, outpatient facilities, nursing homes, alternative care delivery systems, medical office practices, and beyond.

Health care navigators are in high demand in the current market. Upon graduation, you’ll be prepared to work in a variety of health care settings with unique academic expertise and experiential insights—allowing for significant contributions to health care and positive patient relationships and outcomes.

Careers may include:

  • Health care navigator 
  • Patient navigator 
  • Financial counselor 
  • Patient advocate 
  • Volunteer coordinator 
  • Health and wellness coordinator

Navigate your future.

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