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Health Care Navigation

Employment Rate
of surveyed alumni within 9 months of graduation
Of students to faculty
Receive scholarships or grants

Be the bridge between providers and patients

Explore the many ways you can help simplify the complex world of health care

The world of health care is always changing and can feel like a foreign language to patients, businesses, and community health organizations. The health care navigation program at Mount Mercy University provides students with the specialized knowledge to streamline the process of assisting patients in finding the care and resources they need.

As a health care navigation student, you will explore the complexity of the health care system through the lenses of patient care, medical terminology, health care law and regulations, finance, cultural and spiritual perspectives, and more.

As a health care navigation graduate, you will make a difference in patients’ lives as you help them through their hardest times, skillfully guiding them with your critical thinking towards their best outcome.

Karla Torres, Health Care Navigation major

One of my goals is to build a health care navigation agency where we can have different navigators with different roles—not just navigating people but also educating.


Gain an advantage when finding careers.

Our professional health care faculty are well-connected and recognized as the best in their field. Leaders from local hospitals and agencies also serve as professors—bringing their real-world experience into the classroom.

Classes include:

  • Essentials and Practice in Health Care Navigation
  • Organization of Health Care Services
  • Spiritual and Cultural Perspectives in Health Care Management
  • Quality Patient/Resident Care
  • Medical Terminology
  • Health Care Law, Regulations and Compliance
  • Students should enjoy learning clinical concepts of health care and develop critical thinking skills in patient education.

See courses

Why should I choose MMU?

Building relationships, building your future

Local health care leaders bring their expertise to you in the classroom as they teach up-to-date courses in health care navigation. As you learn to be the bridge between patients and the help they need, you will also be building relationships with members of the local health care community.

Hands-on learning expands your understanding of the health care landscape through field trips to health centers, free clinics, homeless shelters, and other community organizations working as health resources in our community. Guest speakers from these organizations also come to the classroom to share their knowledge and meet students.

Our program is designed to meet local health care needs

Health care navigation is an excellent way to find a career in the ever-expanding world of health services without needing clinical skills. Your expertise is in personalizing care to help patients find the resources, get the appointments, and understand information that is essential to the best possible health care experience.

Graduates of our health care programs can be found working at:

  • University of Iowa Health Care
  • Mercy Iowa City
  • Mercy Medical Center
  • UnityPoint Health
  • Waypoint
  • VA Health System
  • Jones Regional Medical Center

What are the next steps?

Build off previous experiences by transferring up to 75 credits form an Iowa community college or up to 93 credits form a regionally accredited 4-year university.

Veterans may also earn credit for military training via the Defense Activity for Non-Traditional Education Support (DANTES). 

Mount Mercy offers competitive tuition and generous scholarships.

We also encourage all students to apply for federal, state, and other kinds of financial assistance.

Learn more about:

We make it easy by accepting applications year-round! No deadline, no fee, no pressure.

  1. Create your application
  2. Apply under standard admissions criteria or go "test optional"
  3. Request official transcripts from all institutions previously attended. Mail to:

* Mount Mercy University Admissions
  1330 Elmhurst Drive NE
  Cedar Rapids, Iowa 52402

For more detailed instructions on how to apply, see our Admissions page.

Careers in health care navigation

Health care is everywhere, and skilled guides are needed more than ever

The world of health care now reaches far beyond the walls of the hospital, as do career opportunities in health care. Health care organizations like nursing homes, medical offices, outpatient facilities, non-profit public health organizations, and more are in search of talented communicators and leaders.

Health care navigation is designed to be a flexible program that will help you find a career in a corner of health care that suits your specific interests and skills. Your unique insight and expertise will be useful in careers like:

  • Patient navigator 
  • Financial counselor 
  • Patient advocate 
  • Volunteer coordinator 
  • Health and wellness coordinator