Project Timelines

Please submit your request using the timelines listed below. We review all new requests on Thursday of each week, and you will be contacted the following week with information about the status of your project.

Due to an increased volume of requests, we may not be able to accommodate quick-turnaround projects or even projects requested within the desired timelines we have outlined. If we cannot accommodate your request, the Office of Marketing & Communications will help identify alternate options to complete your project.

Print Pieces

Depending on the complexity of the project, print pieces require a minimum of 3 to 8 weeks of time to develop, proof and print. Please review the information below and ensure that we receive your request and all content (including copy and images) within the minimum timelines below:

New pieces – Submit request and content 8 weeks before desired completion date
Revisions to existing print pieces – Submit request and changes 6 weeks before desired completion date
Exact Reprint – Submit request 3 weeks before desired completion date

Website Requests

Please review the information below and ensure that we receive your request and all content within the minimum timelines below:

New pages or major revisions – Submit request and content 8 weeks before desired completion date
Revisions to existing content – Submit request and content 2 weeks before desired completion date

Event Promotion

Make sure all event details (date, time, location) are cleared through the Events Office before sharing your event with the Office of Marketing & Communications. In order to promote your event effectively, we ask that you submit your event information at least 6 weeks before your event date.

Social Media

The Office of Marketing & Communications is happy to promote news and events at our discretion through the institutional social media accounts. We also help Mount Mercy students, faculty and staff establish social media accounts affiliated with the university.

Event posts are not guaranteed, and must be requested a minimum of three weeks before the event occurs. For new social media accounts, please schedule a meeting with the Assistant Director for Multimedia Marketing at least one month prior to intended account use. Please send newsworthy posts as soon as you see them; we're happy to share as quickly as possible.

Photography or Video

If those featured are NOT Mount Mercy employees or students, a signed media release must be obtained for all individuals. You can download a release through our virtual toolbox.

For photography or video services, please submit your request at least 2 days before the event – 2 weeks advance notice is preferred.