Counseling Services

240 University Center
319-363-1323 x1218

Office Hours
Monday–Thursday | 8 AM–5 PM
Friday | 8 AM–4:30 PM

We Can Help!

Mount Mercy University Counseling Services is here to enhance your academic life and University experience. We are here to help address issues affecting the whole person—including steps to help you grow intellectually, spiritually, emotionally, and physically.

Occasionally academic, personal, and social pressures can feel so overwhelming that it becomes hard to function as usual—we understand.

In a relaxed and comfortable setting, MMU’s Counseling Services staff assists you in talking through whatever is on your mind to help find solutions to problems or concerns.

Counselors are trained to help with many needs:

  • Stress management
  • Interpersonal conflict (i.e. family or roommate-related issues)
  • Depression/Anxiety
  • Building healthy relationships
  • Assertiveness and self-worth
  • Homesickness
  • Dating or marital relationship issues
  • Sexuality
  • Indecision about future/career
  • Addiction
  • General mental well-being
  • Much more

At different times throughout the year, we also provide opportunities for personal development, skill improvement, and/or awareness of a variety of issues related to mental health. Watch for these opportunities in the Mount Mercy Times newspaper, posted around campus, or on our website.

Frequently Asked Questions

Do I need a diagnosis to receive counseling?
No. We do provide additional support to individuals with existing mental health diagnoses, but our support services are very broad. Sometimes, students just need a neutral person to talk things through with, especially when they are away from home for the first time. 

What about confidentiality?
Student conversations with counselors are strictly confidential and the use of Counseling Services does not appear on student transcripts. Because of our confidentiality policy, information will not be shared (even with parents) without a proper signed release.

Do I need an appointment?
We do our best to accommodate walk-ins and students in crisis, so student are welcome to stop by anytime. However, the best way to ensure seeing a counselor is to schedule an appointment. You can request an appointment by sending an email to counselor@mtmercy.edu and including the days and times that work best for you. We will then correspond via email to set up a time that works for all. We also send students links to online forms, so that they can complete intake paperwork in the privacy and comfort of their own space.

What does it cost? Do I need insurance?
Counseling is free of charge to enrolled Mount Mercy University students and no insurance information is utilized.

Who staffs MMU’s Counseling Services?
The office is led by the Director of Counseling Services who oversees graduate- and doctoral-level interns. Our interns have completed in-class training in counseling skills and applied clinical theories, and provide one-on-one counseling to students under the supervision of the Director of Counseling Services. We partner with the Olson Marriage & Family Therapy Clinic at Mount Mercy’s CRST International Graduate Center, and have utilized marriage and family therapy master’s students since January 2016.


MMU Counseling Services
240 University Center
counseling@mtmercy.edu
319-363-1323 x1238

Counseling Services Office Hours
Monday–Thursday | 8 AM–5 PM
Friday | 8 AM–4:30 PM

Additional Resources

Sometimes a student’s support needs go beyond the scope of Counseling Services’ practice. When a student needs medication (initial prescription or medication management), services for specific needs (such as eating disorders or ongoing chronic mental health diagnoses), or crisis-specific needs (such as PTSD or sexual assault trauma recovery), we offer referrals to community agencies which provide these services.

Students who connect with outside services can still utilize Counseling Services as an on-campus part of their support team, and we are happy to collaborate with outside providers as requested.

Find links to a variety of local resources here »