Financial Aid Counselor

About Mount Mercy

Mount Mercy University is a Catholic, coeducational University founded by the Sisters of Mercy in 1928 enrolling approximately 1450 students. The University offers a variety of liberal arts, professional, accelerated and graduate degree programs on a picturesque campus overlooking the city.

Position Summary

Mount Mercy University is seeking candidates to fill the position of Financial Aid Counselor in the Student Financial Services Office. This position reports to the Director of Financial Aid and is a full-time, exempt position.

Responsibilities Include:

  • Counsel students and parents on financial aid funding options available, the billing process, loan eligibility issues including grade level and limits and dropping classes.
  • Package incoming and current students with financial aid awards and perform adjustments to packages due to enrollment changes.
  • Responsible for completing verification of federal student aid applications.
  • Perform withdrawal calculations and complete student exit paperwork.
  • Assist with presentations such as exit and entrance counseling, registration days, scholarship day, etc.
  • Serve as a back-up to the front desk; this includes covering the phones and assisting with walk-ins.
  • Maintain industry best practices by staying up to date on federal and state changes.


  • Bachelor’s degree in business, accounting, finance or education strongly recommended.
  • Must possess strong interpersonal skills to provide exceptional customer service to students, faculty and staff.
  • Ability to work independently as well as in a team environment.
  • Capability of paying close attention to detail.
  • Prior experience working in accounting, financial aid or higher education is preferred.

To Apply

Please submit a cover letter with salary requirements, resume and contact information for three professional references.  Application materials should be emailed as a Microsoft Word or Adobe.pdf attachment to: with the subject line “Financial Aid Counselor” Paper application materials will not be accepted.  Position will be open until filled.  Application review will begin immediately.

The successful candidate must also demonstrate a willingness to support Mount Mercy’s mission as a Catholic university providing student-focused education in the spirit of the Sisters of Mercy. Mount Mercy University welcomes those of different faiths and is committed to excellence in education and community service.

Mount Mercy University is an equal opportunity employer and a smoke-free campus.