Assistant Director of Enrollment Operations


Mount Mercy University is a Catholic, coeducational University founded by the Sisters of Mercy in 1928 enrolling approximately 1800 students. The University offers a variety of liberal arts, professional, accelerated and graduate degree programs on a picturesque campus overlooking the city.


Mount Mercy University is seeking candidates to fill the position of Assistant Director of Enrollment Operations within the Enrollment and Marketing Department. This position reports to the Director of Enrollment Operations and is a full-time, exempt (salaried) position.

The Assistant Director of Enrollment Operations will assist in the daily operations and support of Mount Mercy University’s enrollment systems and, in particular, the University’s instance of the Slate CRM platform supporting both undergraduate and graduate admissions.

The Assistant Director will have a key role in the continued development of all aspects of Slate functionality for both internal processes and user experience. The position will also include responsibilities vital to the ongoing day-to-day operations and optimization of the system. Responsibilities will include management of data uploads, report/query development, execution of data integrity efforts, managing systems and data integrations, staff/constituent training and support, and troubleshooting data and system issues as they occur.

The Assistant Director will serve as a Slate Captain and campus expert for enrollment systems.


  • A bachelors degree, or an equivalent combination or education and experience
  • One or more years of experience in college/university admissions, or experience in higher education, communications, marketing, data analytics, database systems, or other related fields
  • Experience working with a Customer Relationship Management system, experience with other relational databases, or in managing data as a primary job responsibility
  • Experience with Technolutions Slate CRM is preferred
  • The ideal candidate will have demonstrated an aptitude for systems, databases, and analytical work


Please submit a cover letter (including salary requirements), resume, and contact information for three professional references. Application materials should be emailed as a Microsoft Word or Adobe.pdf attachment to with the subject line “Assistant Director of Enrollment Operations."

Paper application materials will not be accepted. Position will remain open until filled.

The successful candidate must also demonstrate a willingness to support Mount Mercy’s mission as a Catholic university providing student-focused education in the spirit of the Sisters of Mercy. Mount Mercy University welcomes those of different faiths and is committed to excellence in education and community service. Mount Mercy University is an equal opportunity employer and smoke-free campus.