Graduate Assistant – Residence Life Area Coordinator

This position reports to the Dean of Students and Director of Residence Life within the Enrollment and Student Services division at Mount Mercy University and is responsible for ensuring that students living in campus housing are able to enjoy and benefit from the residential experience by maintaining the physical and operational integrity of facilities, overseeing developmental programming, providing assistance to individuals experiencing personal and/or academic difficulties, and supervising the Resident Assistant staff.

Responsibilities include:

  • Creating a community living environment which fosters respect, support, and community.
  • Supervising Resident Assistants. Participating in their selection, providing appropriate training, scheduling and assigning their work, monitoring and evaluating performance, and making corrective and/or disciplinary interventions as necessary.
  • Participating in the new student orientation program. Participate in and facilitate programs designed to assist new students in their transition to University life and residence life.
  • Facilitating check-in and check-out procedures at the beginning and end of each term. 
  • Responding to unexpected situations such as disputes between students, violations of University policies by students, medical and other emergencies. 
  • Intervening in and documenting, when appropriate, student behavior which is inconsistent with University policy or disruptive to the campus community. Determine and implement corrective action, which may include mediation, counseling, or referral to the University's judicial process.
  • Serving as Administrative Hearing Officer as part of the University judicial process.
  • Assisting students experiencing personal difficulties through consultation and/or referral to other resources. 
  • For the purpose having residence life staff available to students at all times, participate in a 24-hour duty rotation schedule with residence life staff to include weekdays, weekends and holidays throughout the calendar year.
  • Overseeing the development and implementation of a variety of social and educational programs for resident students. 
  • Serving as a facility manager. Perform regular tours of residential facilities to account for furnishings, keys, equipment, safety hazards, maintenance and cleaning needs. 

We are seeking an individual with at least one year of experience working with college or university students in a residential setting.  Preferred experience would include previous experience as a resident assistant, management of a facility, supervising others, and developing programs. A bachelor’s degree is required.

The successful candidate will possess outstanding interpersonal skills and be an excellent communicator with the ability to relate well with persons from a broad range of backgrounds. The person in this role should also have the ability to deal with a number of tasks and situations concurrently, including those that occur unexpectedly, usually without direct supervision. This requires an individual who is self-directed, well-organized, detail oriented, flexible and able to prioritize tasks. Finally, this person will have the ability to work effectively as a member of a staff where cooperation and teamwork are essential.

The successful candidate must also demonstrate a willingness to support Mount Mercy’s mission as a Catholic university providing student-focused education in the spirit of the Sisters of Mercy. Mount Mercy University welcomes those of different faiths and is committed to excellence in education and community service.

This position requires that the successful candidate be accepted and enroll in one of Mount Mercy’s master’s degree programs.

If you are interested in this opportunity, please submit your cover letter, resume, and at least 3 professional references as Microsoft Word or Adobe Acrobat attachments to: hr@mtmercy.edu with the subject line “Graduate Assistant – Residence Life”. The position will be filled as soon as possible.

Mount Mercy University is an equal opportunity employer.