Counseling Services

Counseling is provided to enhance your academic life and Mount Mercy experience. Counseling staff are available to address issues affecting the whole person, including steps to help you grow intellectually, spiritually, emotionally, and physically.

Occasionally academic, personal, and social pressures can feel so overwhelming that you cannot function to the best of your ability. In a relaxed and comfortable setting, the Counseling Center staff assist you in talking through whatever is on your mind to help you find solutions to your problems.

Counseling Services has an open door policy, you can stop by anytime. We also offer daytime and evening appointments for your convenience. Conversations with your counselor are confidential and free. Use of our services does not appear on your transcript.  

Help is available for any of these topics, and more:

  • Stress management
  • Healthy relationships (including interpersonal, family and roommate-related issues)
  • Depression / Anxiety
  • Assertiveness and self-esteem
  • Body image / Eating disorders
  • Family, pre-marital or marital problems
  • Sexuality
  • Addiction
  • General mental well-being

In addition to one-on-one counseling, personal development and skill improvement opportunities are offered for self-esteem, family problems, assertiveness training, and conflict resolution. Watch for announcements about these opportunities in the Mount Mercy Times newspaper, the Mount Mercy website, and posted around campus.


Tricia Hansen
University Center 240G
319-363-1323 ext. 1257

Tricia Hansen is a licensed counselor in the state of Iowa with experience in mental health services. She has counseled college students of all ages. In addition to therapy in a college setting, Tricia has seven years of teaching experience in elementary and middle schools with cross-cultural dynamics.

She received her Bachelor of Arts in elementary and early education from the University of Northern Iowa and her Master of Arts in counseling from the University of Texas at San Antonio. Her Master Educator license is in the State of Iowa.

Karol White
University Center 240G
319-363-1323 ext. 1238

Karol White is a Licensed Independent Social Worker with a Masters in Social Work. She has a background in child and adolescent behavioral health and has worked on a team that served as the counseling service for Coe College. She also has experience with sign language interpretation, group therapy and education and therapy groups for children and adults.

Karol received her Associate of Arts in Liberal Arts from Kirkwood Community College, Bachelor of Science in Business and Management from Kaplan University and Masters of Social Work from the University of Northern Iowa.

  • Stop by - 2nd floor University Center - Student Life Suite
  • Call 319-363-1323, ext. 1218
  • Submit CARE Form